25 April, 2008

Facebook Insiders Guide to Viral Marketing


Facebook Facebook Logo large Consumers are increasingly turning to the Internet for information about companies and products. According to Jupiter Research, 70% of viral marketers report increasing brand awareness as one of the most successful areas of their social marketing campaigns. With 70 million active users, Facebook is the Internet’s leading social utility. Facebook Pages give businesses the opportunity to build a consumer base, sell products, run promotions, schedule appointments or reservations, share information, and interact with customers. Today, hundreds of thousands of leading brands, restaurants, hotels, writers, filmmakers, bands, and retailers are leveraging Facebook Pages to reach consumers.

Businesses now have the ability to expand their revenue base and acquire new customers through free Facebook Pages. Pages enable customers to interact, learn, purchase, and spread the word about your business to their friends. Continue Reading... (PDF)

21 April, 2008

Facebook Lexicon: Social media trends analysis tool for marketers


facebook lexiconFacebook has recently made a new tool available for marketers (and other people who care). Lexicon is a app that, much like Google's Zeitgeist, tracks the usage and popularity of keyword terms.
Lexicon is a tool to follow language trends across Facebook. Specifically, Lexicon looks at the usage of words and phrases on profile, group and event Walls. For example, you can enter "love, hate" (without quotations) to compare the usage of these two words on Facebook Walls. You may enter up to five terms, where each term can be a word or two-word phrase consisting of letters and numbers.
Facebook is making it really easy for marketers to examine keyword-based trends, and possibly use this data to shape campaigns. For something like a movie, marketers can examine keywords from a viral campaign to determine reach and frequency among certain social strata. Combine this with targeted social ads, and the 60+ Million users on Facebook just got a little easier to understand.
So how does Facebook deal with privacy conerns, after it's much debated 'beacon' fiasco from last fall?

Lexicon data is completely anonymous and simply looks at how popular words are on Facebook’s public and semi-public forums. All personally identifiable information is removed before the Wall posts are aggregated. Lexicon does not look at any private data, such as data from messages, Chat, invitations, or searches.
This is just one of a few changes that Facebook has quietly implemented in the last few weeks, including a new live chat bar, and some simplification of language throughout the site.

15 April, 2008

Cleaner Parks



Cleaner Parks was a company with an ultimately 'Green' goal of cleaning up the provinces provincial parks-- or the ones with beaches anyway. The idea is simple: Press ads into the beach sand like a boot into mud, and do it in a sustainable and novel way.

I started by devising a way to press the ads. I was going to model it after a boot, and use a three dimensional mold to create the impression areas. As a prototype, I built a small box (about 12" x 48") and used the domain name (cleanerparks.com) as the testing ground.

I needed to make shapes to put in the box that would be a positive, which I could then cover in rubber as a negative, which I could then press into the sand as a positive again. This made it easy, because I didn't need to deal with mirror images at all. The tricky part was making the shapes.

Deciding that foam would be the simplest to work with, I used a scrap piece of SM board (the blue foam nailed to the outside of new homes) and a hot wire cutter to shape the foam. To get the design on the foam I just used an overhead projector and transferred it with a sharpie. I made sure that the design I chose (the letters) had a border that I could 'three-dimensionalize' during the cutting process.

After I had all the letters cut out, I glued them in the box and gave the whole thing several coats of paint. I wanted to both A) seal the edges and B) smooth out any inconsistencies. (I made improvements to this process in the full size prototype).

The next step in the process was the rubber. I used a binary mix called 'room temperature vulcanizing polyurethane rubber'. Basically it's two parts that you mix together and let set at room temperature. Once it cures, it's a smooth brown, semi-transparent rubber with about the same bouncy-ness/flexibility as 2 week old jello. It stinks.

As a stroke of brilliant foresight, I embedded a strip of seat-belt webbing length-wise in the mold.

When the curing process (which is anywhere from 4 to 24 hours depending on the rubber) was complete (I gave it a day) I yanked out the rubber slab (using the seat-belt webbing) and had myself a mat. In the process I basically destroyed the prototype mold, because I failed to apply a release agent to the mold before pouring the rubber in. This kid of rubber really wants to stick to stuff, and so without the release agent, it thinks you want it to fill the mold and stay there. Not good. I smashed the sides off the box, annihilated the styrofoam letters, and pealed up most of the paint--- but I learned something, and that's the point.

So now I had a mat (call it Alpha), and it was time to find some sand. My plan was to do some tests, take some pictures, get the marketing machine moving and have some clients before I had to even build a full size mat. (I was grossly optimistic). I went to the end of my friend Chiron's street in Wasaga Beach, and raked out some sand and pressed away... Success.

The letters on this Alpha Mat were 3/4" deep, using Arial Rounded Bold (I think).

It was now time to start thinking bigger. The full-size Beta Mat would be 5' wide, stretch 12' long creating an advertising area of 60 square feet. This decision was based on several factors that ultimately didn't matter. The new mat was also going to be shallower. During the alpha test, I discovered that the depth of the mat and mold was ultimately not necessary to create enough definition and contrast to show up. I made the Beta mat letter depth just 1/4" thick, and this solved a lot of problems. Less rubber needed to cover them (which is expensive), less weight to move around when it's done (because this polyurethane is heavy), and thinner foam to work with when making the letters. I went to a 1/4" styrofoam from the 3/4" SM Board for the letters, but this cost was negligible.

Using the same projection process to transfer the design to the foam, I marked all the pieces and started cutting with my hot-wire cutter. Part of the deal that I made with the Wasaga Beach Provincial Park management was that the first advertisement I did would be for them, gratis, in exchange for letting me do the rest of the summer with real paying clients. They got their nice message, and I got the rights to the medium. I also agreed to add a positive message like "Please don't litter" to all the subsequent ads I did, thus reinforcing the 'Cleaner Parks' concept.

See all the pictures of Cleaner Parks and the build process

Attaching the new letters, and now a logo, to the new full size mold was a lot of work. Much more than the previous prototype by a factor of about 20. The complexity of the logo (thank god) was very simple, and even had a rustic, un-even edge (which I exploited at times) so that was in my favour, however the sheer size of the mold presented many challenges.

The rubber had to be mixed in 3 stages, and because it starts to cure right away, this was almost a write-off. Luckily my dad and brother helped with this part, one pouring, one mixing, me spreading on the mold.

So there are some looming questions at this point for anyone not familiar with the process. The biggest: How do you spread a 60 square foot rubber mat on the beach a few thousand times? The answer? Like a paint roller. The mat itself wraps around a large reinforced steel cylinder and is secured with tension straps to the interior. This custom built cylinder is attached to a frame which extends out from a standard trailer hitch. This hitch attaches to a vehicle capable of driving in beach sand (in my case, a 2002 Ford Explorer SportTrac 4x4 which I bought WAY before I should have...) and is pulled down a freshly groomed beach rolling it's impressions into the sand like a textured paint roller.

Ultimately, there wasn't the market for tier one clients to advertise in this medium. Even though Wasaga Beach in the longest, most popular, and busiest beach in Canada, with over 2 million visitors each summer, the non-permanent nature of the impressions, and the relative cost relegates this to a 'guerrilla' tactic for big brands, and simply did not make the necessary impression with brand managers, media buyers, and agency planners.

14 April, 2008

Is email marketing dead?


Some say 'No!' and I believe these people to be involved in some way with selling email marketing campaigns, email marketing software, email lists, or spam catcher software. No one will ever admit to something that could effectively kill their livelihood.

In my opinion, email marketing isn't dead, but it's definitely aging faster than a baby-boomer. 63% of Canadian households have broadband internet access and penetration of other e-marketing like RSS feeds is below 5%. But what about the demographics and the growing population of savvy web users?

All the stats I read tell me that the 'up and coming' generation of tweens, teens, college and Uni students, and recent grads-- all the way up to the group working at their first real job-- are using IM, Facebook, Twitter, MySpace (not so much anymore unless they're in a band), and their mobile phone (either for talk or txt) to communicate over 95% of the time. Most of the 'Under 18' crowd only have email so that they can reset the password on their other, more acceptable, web services. Email is too slow. Email is not connected. --and rarely is email relevant, at least to this group.

The 20 somethings, first job, second job, maybe real job, pushing 30, 30-35, thinking about marriage and kids, married with kids, paying off their debts, drinking wine instead of whiskey-- this crowd has and uses email. Granted. However they grew up with email, and are acutely aware of what is email from their friends, and what is not. They can also tell instantly between spam and solicited commercial. If they did double-opt-in for that commercial piece, then the only chance you have of getting them to read it is if the content is fresh, succinct, free of clutter like too many images or HTML formatting, AND they have time.

So then there are the 35+, married, children, buying houses, buying second cars, 45+ good jobs, decent money, 55+ hoping retirement isn't your slow death-- the people who can remember what a typewriter is(was) and even how to use them. Don't get me wrong- 63% of Canadians have broadband, and that's a ton of people in this category, but what are they doing on the web? Maybe they're looking at their stock portfolio, or shopping for the grand kids, but this is the generation that uses email primarily for work. They don't have gmail or hotmail or their own domains, because their only exposure to email is whatever the IT dept at their company permits them. They have a single email address, and because of this, they already get lots of junk from "that time they registered on that web site to get the free iPod" (back before they knew that you shouldn't do this). They get emails monthly from newsletter they signed up for, and they just can't figure out how to unsubscribe, so they just ignore and delete. These are emails they SAY they wanted at one point, but they've moved on, and the content didn't keep up.

Sure, email marketing isn't dead-- but to whom would you like to speak?

10 April, 2008

Top 16 Viral Videos - Commercial and Accidental


The following is a compilation of some of the top commercial and accidental viral videos on the web.


Frozen Grand Central Station


Evolution of Dance


OK Go! - Here it Goes again.


Afro Ninja


Numa Numa


Star Wars Kid (Updated Version)


Simpsons Live Action Opening


John West Salmon (TV spot to Viral)


Nike (Is it real?)


Agent Provacateur (TV spot to Viral)


Quicksilver Dynamite Surfing


Trojan Games (TV Spot to Viral)


Dove Evolution


Diet Coke & Mentos


Mark Ecko - Tagging Air Force One


Will it Blend - BlendTech


Now that you've seen some of the top viral videos on the web, here are a few viral micro-sites to take a look at. They may incorporate video, but it's the site itself being passed along, shared, and 'infecting' others:

Slusho.jp - Cloverfield Movie

Sarah Marshall Fansite- Forgetting Sarah Marshall Movie

Story of Stuff- with Annie Leonard

End of the World- Funny Flash Site.

09 April, 2008

Al Gore trains Andrew Kinnear in Montreal


(FOR IMMEDIATE RELEASE - April 9, 2008)
The Climate Project and Al Gore trained Andrew Kinnear to be a Presenter for The Climate Project

Toronto resident, Andrew Kinnear, recently completed The Climate Project training program led by Nobel Laureate Al Gore to spread the message about the challenges of and solutions to the climate crisis.

“Andrew is an outstanding example of the millions of Canadians who have been energized by the call to action on the climate crisis,” said Mr. Gore. “We are so pleased that he has made a serious commitment to this challenge by participating in The Climate Project – Canada’s training session in Montreal.”

As one of 275 Canadians trainees, Andrew will be spending the next year making presentations mainly in and around Toronto, discussing how individuals in their homes, businesses and communities can take the actions necessary to reduce their environmental impact and urge others to action.

Andrew was part of a select group of individuals chosen to receive this important training April 4-6 in Montreal. Each presenter took part in an intensive session about issues surrounding climate change, led by Mr. Gore and Dr. Andrew Weaver, who was the scientific advisor. In addition, each presenter received technical training to become experienced communicators of a version of Mr. Gore’s slide show, which became the basis of his best-selling book and Academy Award-winning documentary film, “An Inconvenient Truth.”

The inaugural training session of The Climate Project was held in Nashville, Tennessee, in September, 2006. Since then, 2250 people from all spectrums of their societies have attended 13 training sessions in 6 countries on four continents.

Wikipedia - Al Gore
http://en.wikipedia.org/wiki/Al_Gore

Official site taking 'An Inconvenient Truth' to Congress
http://www.algore.com

Climate Crisis
http://www.climatecrisis.net/

Climate Project - Canada
http://climateproject.ca

David Suzuki Foundation
http://davidsuzuki.org

07 April, 2008

Rock the Task Bar - An idea contest


Rock the Task BarI've taken a step in a different direction recently. I decided to make one of my latest ideas into a contest, and even put up my own money. (I had to get Claire's approval of course). As the contest goes on, I'll be bringing on some private sponsors, as well as some other more public corporate sponsors, so the money isn't a big deal, but it was necessary to get the ball rolling.

So what's this all about? It's a contest, but with a twist. Users can submit a business idea, giving information such as market, profitability, timing, as well as an abstract, and submit for judging. The abstracts (the 30 second elevator pitches) are put on a 'top rocks' picks page, where readers can get the idea, share with friends, make comments, and leave feedback.

I also compiled some of my favourite resources for entrepreneurs and startups, though the contest is for everyone. Did you ever meet someone who just seemed to breathe and eat new ideas? They may not be CEO material, but they're thinkers. This is for those kinds of people.

So what kind of marketing am I doing? As you could guess-- it's all online. Viral, social and SEO. Check it out, and let me know what you think? Rockthetaskbar.com