For the past four or five months, I've been getting snookered by a "JVM 102 ERROR" on my Blackberry. This is an error to which no amount of battery removal or restarting can recover. The first time this happened, I took the phone to a store, and a few days later, I had a blanked phone. They did a total wipe and OS reload, because that's the easy way. OUCH! Thanks for letting me know my data was going away.
The next time it happened, (in a new job) I took it to IT, and they did the same thing. The next time, not wanting to have to re-load everything again, I turned to the internet, and discovered the Java Commander, event logs, and file deletions. The problem there was all the work.
Why is this still happening. Yes I download apps, but they are seemingly legit apps that ask all the right questions, and work properly. They aren't even involved when all the sh*t hits the fan too.
How long should I go before I use my savvy interweb skillz to find Jim Balsillie's email address and tell him my problems? Is this just a "Cost of Owning a Blackberry" having this failure rate-- much like the last 10 years of owning a Wintel PC? Or is this something that not THAT many people are experiencing, and RIM should contact me about this?
UPDATE: RIM Got back to me... They said "[robot] Please go back to the Rogers location where you bought your phone and they will take care of you." i.e. Pass the buck. Rogers doesn't know what to do! They merely blank the device and hope for the best... FAIL.
What do you think?
